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EFHH Client Questionnaire
EFHH Client Questionnaire
Owner Name
(Required)
First
Last
Property Name
(Required)
If more than 1 property - use a new form
How was owner contacted?
(Required)
Phone (preferred)
Email
In person - office
In person - client's property
Other - please specify in Additional Notes
Contacted by whom in our team?
(Required)
Date of contact
(Required)
What has been working well for you?
Where would you like to see improvements?
Listed on Airbnb?
(Required)
Yes
No
Other - please specify in Additional Notes
Tick any other sites listed
Booking.com
VRBO
Expedia
Homes & Villas
Do you currently use dynamic pricing?
(Required)
Yes
No
Other - please specify in Additional Notes
Do you have minimum prices you hope to achieve? What are those?
(Required)
Who does cleaning?
(Required)
We do (EFHH contractor)
Owner Cleans (Management Only)
Mixture of both
Other - please specify in Additional Notes
Who supplies linen?
(Required)
We do (EFHH contractor)
EFHH Contractor supplies
Mixture of both
Owner Supplies (Management Only)
Who launders linen?
(Required)
We do (EFHH in house)
EFHH Contractor launders
Mixture of both
Owner launders (Management Only)
Happy for us to supply linen and towels?
(Required)
Yes
No
Other - please specify in Additional Notes
Happy for us to arrange photos (at our cost)?
(Required)
Photos will be taken with our fresh white linen on.
Yes
No
Other - please specify in Additional Notes
Happy for us to vary the STL licence to us as agent (at our cost)?
(Required)
Yes
No
Other
Happy for us to install Stayfi access point?
(Required)
Explain why the access point is vital in securing a recurring base of booking guests.
Yes
No
Other
Additional Notes
